- How do I know my cargo has arrived?You can always call our office to inquire the status of your cargo but our representatives will always call you to notify arrival of your cargo.
- How does the delivery to the receiver occur if there is no contact of upon delivery?The has to get the shipment in person other wise the courier remains with at there warehouse untill contact with the receiver is done.
- Can you guarantee the exact delivery date?Yes it is tentatively weeks after the cutoff date of the shipment.
- How are sea shipping costs calculated?We calculate using the actual weight or volumetric weight in kilograms. Actual weight is measured using normal scales and volumetric weight is calculated length(cm) x height (cm) x width (cm) / 5000.
- Is it possible to reissue documents for receipt while the goods are on the way?Yes our dedicated team can send a soft copy of the original receipt on request and offer followup of the same matter.
- How do I track my cargo?One make use of our tracking system by using the waybill number of the shipment.
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